Establish yourself in Business with this entry-level course
This qualification will give you employability skills in - Communication, Teamwork, Problem Solving, Initiative, Planning and Organising, Learning and Technology in a broad range of business environments.
COURSE DESCRIPTION
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
OUTCOMES
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Customer Service Adviser
- Data Entry Operator
- General Clerk
- Payroll Officer
- Junior Personal Assistant
- Word Processer
12 Units of Competency
BSBADM307 – Organise Schedules
BSBADM311 – Maintain Business Resources
BSBCMM301 – Process Customers Complaints
BSBCUS301 – Deliver and Monitor a Service to Customers
BSBDIV301 – Work Effectively with Diversity
BSBINM301 – Organise Workplace Information
BSBINN301 – Promote Innovation in a Team Environment
BSBPRO301 – Recommend Products and Services
BSBPUR301 – Purchase Goods and Services
BSBSUS201 – Participate in Sustainable Work Practices
BSBWHS302 – Apply knowledge of WHS Legislation in the Workplace
BSBWOR301 – Organise Personal Work Priorities and Development
