Advance your skills to the next level with this course
COURSE DESCRIPTION
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
16 Units of Competency
Core Units
CHCCCS007 – Develop and implement service programs
CHCCOM003 – Develop workplace communication strategies
CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 – Manage and promote diversity
CHCLEG003 – Manage legal and ethical compliance
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCPRP003 – Reflect on and improve on own personal practice
HLTWHS004- Manage work health and safety
Case Management Electives
CHCCCS004 – Assess co-existing needs
CHCCSM004 – Coordinate complex case requirements
CHCCSM005 – Develop, facilitate and review all aspects of case management
CHCCSM006 – Provide case management supervision
